Exit Survey Analyzer

Analyze why customers really cancel

ChurnLens ingests cancellation feedback via webhook or CSV, uses AI to categorize churn reasons, and surfaces actionable patterns — so you fix the right problems first.

Start for $14/mo

No credit card required to explore. Cancel anytime.

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Ingest Feedback

Connect via webhook or upload a CSV from Stripe, Paddle, or any platform.

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AI Categorization

Automatically groups cancellations into themes: pricing, bugs, missing features, and more.

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Actionable Dashboard

See which churn reasons are fixable and prioritize your roadmap accordingly.

Simple Pricing

Pro

$14

/month

  • ✓ Unlimited exit surveys analyzed
  • ✓ AI churn categorization
  • ✓ Webhook + CSV ingestion
  • ✓ Trend & pattern dashboard
  • ✓ Email digest reports
  • ✓ Priority support
Get Started

FAQ

How does ChurnLens get my cancellation data?

You can send data via a webhook endpoint (compatible with Stripe, Paddle, Lemon Squeezy) or upload a CSV export from your subscription platform.

What AI model powers the categorization?

ChurnLens uses a fine-tuned language model to classify cancellation reasons into standard categories like pricing, bugs, missing features, and competitor switch — with confidence scores.

Can I cancel my subscription at any time?

Yes. You can cancel anytime from your billing portal. You keep access until the end of your billing period with no hidden fees.